Privacy policy

Last updated: April, 2025

At Orange bikes we value your privacy and are committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we keep it safe.


1. What information do we collect?

When you visit our website or use our services, we may collect the following information:

  • First and last name
  • Email address
  • Phone number
  • Rental dates and selected bike(s)
  • Payment details (via secure third-party provider)

2. How do we use your information?

We only use your personal data for:

  • Processing bike rental bookings
  • Contacting you regarding your reservation
  • Improving our service
  • Fulfilling legal obligations
  • Marketing purposes (only with your consent)

3. Do we share your information?

We do not sell or share your information with third parties, unless:

  • It’s necessary to provide our service (e.g., payment processors)
  • We are legally required to do so
  • You have given us explicit permission

4. How do we protect your data?

  • Our website uses SSL encryption
  • Only authorized staff have access to customer data
  • We store your data only as long as necessary

5. Cookies

Our website uses only functional and analytical cookies to enhance user experience. You will be asked for consent when visiting the site for the first time.


6. Your rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw your consent
  • File a complaint with the Spanish Data Protection Agency (AEPD)

To exercise any of these rights, please email us at: [email protected].


7. Contact

If you have any questions about this Privacy Policy, feel free to contact us:

📧 [email protected]

How and why we use cookies

We use cookies to improve your experience on our website, analyze site traffic, and personalize content.
By continuing to browse or by clicking "Accept", you agree to our use of cookies as described in our Privacy Policy.

You can manage your cookie preferences at any time through your browser settings.

What are cookies?
Cookies are small text files that websites place on your device to help the site function properly and provide a better browsing experience.

Types of cookies we use:

  • Essential cookies: Necessary for the website to function.
  • Analytics cookies: Help us understand how visitors interact with our site.
  • Preference cookies: Remember your settings and preferences.

Want to learn more?
For more information, please review our Privacy Policy or contact us at [email protected].