Privacy policy
Last updated: April, 2025
At Orange bikes we value your privacy and are committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we keep it safe.
1. What information do we collect?
When you visit our website or use our services, we may collect the following information:
- First and last name
- Email address
- Phone number
- Rental dates and selected bike(s)
- Payment details (via secure third-party provider)
2. How do we use your information?
We only use your personal data for:
- Processing bike rental bookings
- Contacting you regarding your reservation
- Improving our service
- Fulfilling legal obligations
- Marketing purposes (only with your consent)
3. Do we share your information?
We do not sell or share your information with third parties, unless:
- It’s necessary to provide our service (e.g., payment processors)
- We are legally required to do so
- You have given us explicit permission
4. How do we protect your data?
- Our website uses SSL encryption
- Only authorized staff have access to customer data
- We store your data only as long as necessary
5. Cookies
Our website uses only functional and analytical cookies to enhance user experience. You will be asked for consent when visiting the site for the first time.
6. Your rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw your consent
- File a complaint with the Spanish Data Protection Agency (AEPD)
To exercise any of these rights, please email us at: [email protected].
7. Contact
If you have any questions about this Privacy Policy, feel free to contact us: